Plan Comparisons
HOW TROUBLE-FREE DO YOU WANT TO BE?
Basic Plan...
- One remote support incident per computer
- Annual tune-ups for all computers
- Annual B.E.S.T. practices audit
- Semi-annual status reports and recommendations
- Remote access for all computers
- 25% discount on additional service
Proactive Plan...
Everything the Basic Plan includes, plus...
- Service and emergency call priority
- Antivirus and antispyware software for all computers
- Semi-annual tune-ups for all computers
- Server and workstation management
- ISP, email, backup, network, firewall and VPN configuration and management
- Servers and workstations monitored 24/7/365
- 30% Discount for any additional or non-problem service
Trouble Free Plan...
Everything the Proactive Plan includes Plus...
- No-Downtime Guarantee - $100/hour rimbursement for downtime

- Highest priority service - Next day guarantee*
- Quaterly tune-ups for all computers
- Licensing and asset tracking
- Optional hardware guarantee covers hardware replacement
- 35% Discount on additional or non-problem service
When trouble-free is a reality for your computers – and it can be – Computer Troubleshooters will work with you to enhance your business through technology. We’ll put our B.E.S.T. people on it. For detailed information regarding these B.E.S.T. services, contact us today!
Plans priced per computer. *Some restrictions apply.


